December 1, 2015
Our experience with Goldcoast Mortgage could not have been better! John and his team provided the absolute best possible service from the moment I called him on a Friday night looking for a Pre-Approval. A 7AM call on Saturday and a 7AM call on Sunday and we had an accepted offer on the house and we were off and running!! John, Jessica, Courtney and I diligently worked through all of the paperwork together and closed EARLY on one of the first TRID loans! I was impressed!!
Thank you John & Jess! You guys made this a great experience!
December 15, 2014
I have had such a wonderful experience working with John Donlon and Goldcoast Mortgage... The staff is always friendly, helpful and patient... I have worked with John now for several years and he has always been able to accomplish our goals while navigating the challenges common to business owners. That level of expertise and service is invaluable to us... There is no other company we would work with and we are always passing his name along... Thanks John and Goldcoast Mortgage for your superior service.... :-)
John Donlon and the rest of the team at Goldcoast Mortgage were awesome to work with. They helped my wife and I navigate the detailed process of buying a home with ease and speed. They were able to get a great rate on our mortgage and John and Jessica were always available for any questions we had. John's level of expertise went well beyond just the mortgage application as he was able to help us connect with a great real estate attorney and give us general tips throughout the process. I would strongly recommend Goldcoast to anyone that is looking to purchase a new home.
December 1, 2014
When first thinking about purchasing a home, I really had no clue where or how to start. John Donlon immediately put me at ease and went through everything with me step by step. He and his team at Goldcoast are true professionals and certainly know their product. They kept me in the loop at all times; Whether it be a planned meeting face to face or a last minute question late on a Sunday night, I was never left in the dark and there was always someone to answer my phone call and question. The knowledge and tools that I learned from John and his team are invaluable. If there is anyone thinking about purchasing a home or investment property, the only person I have to recommend is John Donlon and his team at Goldcoast Mortgage. The care and attention that I got with my mortgage application was impeccable and the dedication from Goldcoast to help me through this process was extremely comforting during a time where it is natural to feel uneasy and anxious. I will be a repeat customer, and I encourage anyone who needs any mortgage services to contact the team at Goldcoast.
November 19, 2014
My wife and I sold our first home quickly on a Friday (before we listed the next Monday)and wanted to close in about 5 weeks. We already knew which house we wanted to buy but didn't have a mortgage let alone a prequalification letter. In the past we had just called big banks 1-800 numbers to start the mortgage process. This time we were referred to Goldcoast Mortgage by a few different friends so we called. John Donlon was great. He understood the time line of our situation and worked with us to get the best rate and product that we needed. He was even willing to stay late on that Friday night just to get our process rolling. The Goldcoast team was quick and always communicated with us right away. They always worked around our schedule and were sensitive to call when it was a good time for us. We always felt like we knew where we were in the process and what was coming next. I especially appreciated at the end of the process John called me and completely walked me through the final HUD before closing. He took the time to answer all my questions and made sure I had no concerns going into my closings. I'm very thankful we were referred to Goldcoast and will be recommending others too.
December 12, 2014
I have known John Donlon since 2009. I have worked with him personally with my own financing needs, and my wife and I have also referred our friends and clients to GoldCoast without hesitation. In a competitive industry, John has thrived while competitors have fallen by the wayside. That doesn't happen by accident.
November 11, 2014
About one year ago I contacted Goldcoast Mortgage Services about refinancing two loans, an investment property and my primary residence. I spoke to John Donlon about what I was looking for. John was able to understand my strained financial situation, and design a plan for how to achieve it, he described it as a "3D puzzle". First, we refinanced the investment property at a rate that I never though I could get for an investment property. Then over the past year, John and I had frequent conversations about the mortgage market conditions and requirements. In October of 2014, with Johns expertise and advice I was able to close on the second loan and at a rate that was less than originally quoted.
August 11, 2014
John Donlon and the entire staff at Gold Coast Mortgage made buying my new home simple and pleasant. Very professional and easy to work with- highly recommend calling them before you buy or refinance , get the best rate with the most pleasant and professional people!
March 15, 2014
John Donlon and his colleagues are top notch. They go above and beyond in ways you will never know about, because "it's just part of the job". Professionalism, availability, attention to detail, friendliness, and customer service, personified (the way it use to be). You will not be disappointed. We have used their services for refinancing several times as well as the sale of our home and they will be 100% involved in all aspects of our upcoming home purchase. Given his extensive experience, John thinks of things you will not have, (we are not green buyers by any means and he has enlightened us on crucial details more than once). John is a wealth of information, a solid compass, and an incredible listener. I honestly can't say enough. Look no further!
February 20, 2014
The entire team at Goldcoast Mortgage was wonderful in helping us secure a mortgage for our first home. They made a very stressful time in our lives much easier. They communicated to us via email and phone very promptly and were always friendly. We will definitely recommend their services to our friends & use them again in the future.
February 14, 2014
We refinanced our home with John Donlon and his associates at Goldcoast Mortgage and the process was so smooth and effortless. John kept us fully informed on the process and even came to our home to fill out all the paperwork. There was no emotional strain, everything happened as scheduled. In my own real estate business it was wonderful to find a service that did what they said and went beyond the usual service. I gladly would recommend others to call Goldcoast Mortgage.
February 10, 2014
We have worked with John and the Goldcoast team on multiple refinances and purchases. John and his team represent the best the industry has to offer. They are always professional, courteous, and timely. They have a great way of educating their customers and navigating with ease the complex process of mortgage funding. They engage and listen, offering solutions based on the needs of the customer. They know when to press for the right activity on all sides of the transaction with out creating friction. They communicate frequently during the process, eliminating much of the anxiety around what is among the most important decisions a family or person can make. I would encourage all to use Goldcoast for any mortgage needs.your new home. I wish you and your family the best health and happiness in your new home!
January 20, 2014
Having had the pleasure of dealing with John Donlon on multiple occasions, I can confidently say that his commitment to providing a top-notch customer experience is second to none. As a borrower trying to feel their way through the unknowns and unexpected twists associated with housing finance, Johnís extensive market and product knowledge have proven invaluable. He provides sensible advice and is willing to take whatever steps are required to ensure a smooth transaction from start to finish.
I have referred many family, friends and business associates to John and GoldCoast, and will continue to do so with confidence.
February 5, 2014
We worked with GoldCoast Mortgage Services when we moved to the Boston area from Ohio. GoldCoast was a tremendous help through the entire process of evaluating houses and, ultimately, purchasing our new home. As we looked at different options, including older houses, new construction, and custom building, John Donlon provided the time, advice and guidance we needed to make the right decisions. In today's complicated credit market, GoldCoast and John enabled us to make the right choices (and avoid the wrong ones), to get the right house for our family. I highly recommend GoldCoast, and John, when buying a house in the north shore MA / NH / Maine area.
February 1, 2014
John and Jessica were a pleasure to deal with and were always up front and honest. John always was looking out for my best interest and constantly advised me of my best course of action due to delays into moving into our new home. Jessica kept me informed as to what paperwork I needed to submit as the application process moved along. I would highly recommend Gold Coast Mortgage to friends and colleagues if they are looking for a mortgage.
February 22, 2014
The experience my wife and I had at Gold Coast was First class. I am by no means an expert in any type of finance, but John sat down and took the time to help us understand everything that we needed to know for our mortgage. This was a full year before we even bought our house! We were in constant contact throughout our process and John was always quick with a response to all of our inane questions. In the end we ended with a great mortgage at a great rate and an even better experience.
I highly recommend Gold Coast Mortgage!
January 15, 2014
Goldcoast Mortgage is the best mortgage group I have every worked with. They are knowledgeable, responsive and work hard to get the right mortgage product in place. I have worked with John for over 10 years and I would not consider using any other group.
February 3, 2014
Professional,personable service is why we return to Gold Coast. John will go above and beyond to find the perfect solution for his clients.
February 18, 2014
Used John and Goldcoast several times for refinancing and always found them helpful, professional, and accessible. All questions answered and no issues during closing. What more could you want?